Welcome to Divisha Hotels . These terms and conditions outline the rules and regulations for the use of our website.
This web site and the related web sites contained herein (collectively, the www.divishahotels.com ) make available information on resorts and other transient stay facilities (each a “Property”) owned, managed or franchised by Hotel Divisha Hotels and/or its subsidiaries and affiliates (collectively, “Cormorant Hospitality”), and other travel related or consumer goods and services. The Site, and the services of each of its modules, is offered exclusively by Divisha Hotels and/or its various third party providers and distributors. The terms and conditions set out below (“Conditions”) apply to your use of the Site including the use of the information services offered on the Site. In accessing, using, viewing, transmitting, caching or storing this Site or any of its services, functions, materials, or contents, you shall be deemed to have agreed to each and all the Conditions and notices in this Site without modification. Further, you agree to be bound by these Conditions so please carefully read this section before proceeding. If you do not accept these Conditions, you must refrain from using the Site. These Conditions must be read in conjunction with any other applicable terms and conditions governing the use of the Site.
1. Site
The Site makes available information relating to resorts owned or managed by the Divisha Hotels a company constituted under the laws of India, and its subsidiaries, controlled entities, affiliates and related parties belonging to Hotel Divisha Hotels or being operated or managed Divisha Hotels
2. Your use
You may use the Site, only if you are at least 18 (eighteen) years of age and can enter into binding contracts (the Site is not available for use by minors). You are responsible for maintaining the secrecy of your passwords, login and account information. The right to use the Information is a license only, not a transfer of title, and is subject to the following restrictions: The information may not be used for any commercial purpose or public display, performance, sale or rental
- No copyright or other proprietary notices may be removed
- The information may not be transferred to another person
- Software may not be interfered with in any manner
- Every person downloading, reproducing or otherwise using the Information must prevent any unauthorized copying of the Information
In addition, you agree that you will not use robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior written consent of Hotel Divisha Hotels (such content is deemed given for standard search engine technology employed by internet search web sites to direct internet users to the Site).
3. Information
Hotel Divisha Hotels strives to ensure that the information is accurate and reliable. You accept that all Information provided on the Site or any other material accessed through the Site including via any Linked Web Site is general information and is not in the nature of advice. You also accept that all the Information is provided on an “as is” basis and to the extent permitted by law, is provided without any warranty, representation or condition of any kind whether express, implied, statutory or otherwise. You assume all responsibility and risk for your use of or reliance upon Information and the Site or any other material accessed through the Site including via any Linked Web Site. Whilst Divisha Hotels seeks to ensure that the Information is reliable and accurate, errors and omissions may occur and therefore, to the extent permitted by law, Hotel Divisha Hotels does not make or give any representation or warranty (express or implied) of any kind as to any matter relating to the Site and any Linked Web Site, including without limitation, as to merchantability, non infringement of intellectual property rights or fitness for purpose. In particular Hotel Divisha Hotels does not warrant that: The Information or any other material accessed through the Site including via any Linked Web Site is reliable, accurate or complete including, without limitation, information relating to prices and availability. Your access to Information or any other material accessed through the Site including via any Linked Web Site will be uninterrupted, timely or secure. Hotel Divisha Hotels is not liable for any loss (direct or indirect) resulting from any action taken or reliance made by you on the Information or any other material accessed through the Site including via any Linked Web Site. You should make your own inquiries and seek independent professional advice before acting or relying on any such information or material. Hotel Divisha Hotels may from time to time update, modify or add to the Information, including these Conditions and absolutely reserves the right to make such changes without any obligation to notify past, current or prospective users of the Site. Unless otherwise specified to the contrary all new Information shall be subject to these Conditions.
4. Linked Websites
The Site may contain links to other web sites (“Linked Web Sites”). Those links are provided for convenience only. Hotel Divisha Hotels provides such links solely as a convenience to you and for information purposes only. Hotel Divisha Hotels has not reviewed all of the information on these other websites. You acknowledge and agree that Hotel Divisha Hotels does not have any control over the content or availability of Linked Web Sites and accepts no responsibility for the content, privacy practices or any other aspect of Linked Web Sites. Links with Linked Web Sites should not be construed as an endorsement, approval or recommendation by Hotel Divisha Hotels of the owners or operators of those Linked Web Sites, or of any information, graphics, materials, products or services referred to or contained on those Linked Web Sites, unless and then only to the extent expressly stipulated to the contrary. If you decide to access the Linked Web Sites, you do so at your own risk.
5. Room reservations
The reservations feature of the Site is provided solely to assist customers in determining the availability of travel related services and products and to make legitimate reservations and for no other purpose. You warrant that you are at least 18 years of age, possess the legal authority to enter into the legal agreement constituted by your acceptance of these Conditions and to use the Site in accordance with such conditions. You agree to supervise all usage by minors of this Site under your name or account. You also warrant that all information supplied by you or members of your household in using this Site is true and accurate and without limitation, or any false or fraudulent reservations. You agree to be financially responsible for your use of the Site including without limitation for all reservations made by you or on your account for you, whether authorized by you or not. For any reservations or other services for which fees may be charged you agree to abide by the terms or conditions of supply including without limitation payment of all moneys due under such terms or conditions. The Site contains details of room charges and room rates (including any available special offers) for rooms owned or managed by Hotel Divisha Hotels. Room reservation terms and conditions of booking are set out on the Site and payment will be in accordance with the procedure set out in such terms and conditions. You agree that you will make only legitimate reservations in good faith for use by you and your invited guests only, and not for other purposes, including without limitation, reselling, impermissibly assigning or posting on third party web sites or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand. No contract will subsist between you and Hotel Divisha Hotels or any of its affiliates in respect of any services or products offered through the Site unless and until Hotel Divisha Hotels accepts your booking by email or automated confirmation through the Site confirming that it has accepted your reservation and any such contract shall be deemed to incorporate the reservation terms and conditions of booking. Any other relevant terms and conditions relating to particular services or products are set out in the Site. You undertake that all details you provide to in connection with any services or products which may be offered by Hotel Divisha Hotels on the Site (including room reservations) will be correct and, where applicable, the credit card/debit card/ cash card/internet banking which you use is your own and that there are sufficient funds to cover the cost of any services or products which you wish to purchase. Hotel Divisha Hotels reserves the right to obtain validation of your credit card/debit card/ cash card/internet banking details before providing you with any services or products.
6. Termination of Access
If you breach any of these Conditions your license to use the Site will terminate immediately without the necessity of any notice being given to you. Otherwise access to the Site may be terminated at any time by Hotel Divisha Hotels without notice. The provisions of these Conditions excluding, limiting and disclaiming the liability of Hotel Divisha Hotels will nevertheless survive any such termination.
7. General
Hotel Divisha Hotels does not accept any liability for any failure by Hotel Divisha Hotels to comply with these Conditions where such failure is due to circumstances beyond its reasonable control or as a result of any event of force majeure like acts of god, fire, wars, sabotage, civil unrest, labour unrest, action of Statutory Authorities or local or Central Governments, change in Laws, Rules and Regulations, affecting the performance of Hotel Divisha Hotels. If Hotel Divisha Hotels waives any rights available to it under these Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion. If any of these Conditions are invalid, unenforceable or illegal for any reason, the remaining Conditions shall nevertheless continue in full force. You are completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of the Site.
8. Privacy
Divisha Hotels respects the privacy of the users of this Site. Your use of the Site is subject to Divisha Hotels Privacy Policy. If you would like to view the privacy practices please review our Privacy Policy available on the Site. By using our site, you consent to your personal information being processed as set out in our Privacy Policy.
9. Governing Law
Any disputes arising out of or related to the Site shall be governed by and construed and enforced in accordance with, the laws of, India. Use of this Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation this paragraph. All disputes and causes of action arising out of or connected with the Site, shall be resolved individually by Divisha Hotels
10. Payment Terms & Conditions
An advance payment of 100% of the value of booking must be made at the time of booking to reserve your room. Child above 8 yrs will be charged as per the child rate policy.
11. Cancellation Policy
- Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away.
- 50% refund for cancellations made at least 7 days before check-in.
- No refunds for cancellations made within 7 days of check-in.
12. Check in / out policy
Check in : 14:00 hrs Check out : 12:00 hrs Early Check In and late Check-out are subject to availability and there may be additional charges and taxes applicable. For guaranteed early check-in, reservation needs to be made starting from the previous night. For guaranteed Late check-out, reservation needs to be made for a extra night. All check out prior to date agreed/ confirmed at the time of reservation will be subject to a one nights charge. Amendments and changes to booking will be subject to rate policies or Terms & Condition mentioned on confirmation voucher/email.
13. Refund Policy
Refund amount will be ascertained as per cancellation policy and refund will be paid to the customer within 10 working days after getting approval of the management of Divisha Hotels. The amount of Refund will be paid either through cheque or NEFT. Amendments and changes to booking will be subject to rate policies or terms & condition mentioned on confirmation voucher/email.
14. Travel Destinations
Travel to certain destinations may involve greater risk than others. Hotel Divisha Hotels urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the India Government prior to booking travel to destinations. Divisha Hotels does not represent or warrant that travel to, or accommodations in, destinations where services are offered via this site is advisable or without risk, and is not liable for damages or losses that may result from travel to, or staying in, such destinations.
15. Advertising Disclosure, Accuracy
The descriptions posted on our product pages are the actual representations of our hotel. Advertised prices and available quantities or services are subject to change without notice. Divisha Hotels reserves the right to make changes, corrections and/or improvements to the Site, and to the products or services and programs described in such information, at any time without notice.
Contact us at info@divishahotels.com for any issue.
terms and conditions, please contact us at info@divishahotels.com